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HELP CENTER

Frequently Asked Questions

Find answers to common questions about ViewLiv plans, compatible devices, setup, support and reseller opportunities.

20 questions found

Getting Started

The basics of ViewLiv and how to begin.

What is ViewLiv?

ViewLiv is an entertainment service you can use across compatible devices such as smart TVs, streaming devices, smartphones, tablets and computers. You choose a package and a subscription length that suit you.

Explore ViewLiv features
How do I get started?

Choose the plan and subscription length that suit you, then follow the setup instructions provided for your device. If you have questions before choosing, our team can help.

View plans
What subscription durations are available?

You can choose from 1-month, 3-month, 6-month and 12-month subscription options.

How do I choose a plan?

Compare the available packages and subscription lengths, then pick the combination that best matches how you watch. If you're unsure, contact us and we'll help you decide.

Compare plans

Plans & Subscriptions

Packages, subscription lengths and comparisons.

What ViewLiv plans are available?

ViewLiv offers four packages: Basic, Standard, Premium and Ultimate. Each is available with 1, 3, 6 and 12-month subscription lengths.

See all plans
Can I choose different subscription lengths?

Yes. Every plan can be taken for 1 month, 3 months, 6 months or 12 months, and the price shown is the total amount for the length you select.

Where can I compare plans?

The Plans page shows all four packages side by side, along with a comparison table and a duration selector that updates the prices.

Compare all plans and features
How can I get help choosing a plan?

Send us a message describing how you'd like to watch, and our team can talk you through the available packages and subscription lengths.

Contact the ViewLiv team

Devices & Setup

Compatible devices and getting set up.

What devices can I use?

ViewLiv is designed for use across a range of compatible devices, including smart TVs, Android TV, Fire TV, smartphones, tablets and computers. Compatibility can depend on your device, its operating system and your service configuration.

See supported device types
Can I use ViewLiv on a Smart TV?

Smart TVs are among the device types ViewLiv is designed for. Because smart TVs vary between manufacturers and models, contact us with your TV details if you'd like to check before subscribing.

Is setup assistance available?

Yes. Setup guidance is available to help you configure a compatible device.

Where can I find setup help?

Setup instructions are provided for your device after you choose a plan, and our support team can help if you get stuck along the way.

Ask for setup help

Support

Reaching the ViewLiv team.

How do I contact ViewLiv?

You can reach our team through the contact page, and we'll reply to your message there.

Go to the contact page
Is WhatsApp support available?

Yes. WhatsApp support is available for subscription and setup assistance.

Can I get help with setup?

Yes. Our team can help with setting up a compatible device, as well as questions about your subscription.

Where can I ask a question not listed here?

Send us your question and we'll get back to you with an answer.

Ask the ViewLiv team

Reseller Program

Offering ViewLiv services to your own customers.

What is the ViewLiv Reseller Program?

The reseller program is designed for individuals and businesses interested in managing ViewLiv services for their own customers.

About the reseller program
Who can become a reseller?

The available reseller options are intended for different experience levels, from people exploring reselling for the first time to established businesses.

How do I get reseller information?

Send a reseller inquiry with your requirements and our team will share the current reseller details with you.

Request reseller details
Where can I apply?

Use the inquiry form on the reseller page to tell us about your business and what you're looking for.

Go to the reseller inquiry form

Still Have Questions?

Our team can help with plan, setup and general ViewLiv questions.